Aviation authorities criticise airlines’ marketing strategies

APA - Austria Presse Agentur
opublikowano: 14-10-2005, 20:56

Warsaw (Puls Biznesu) – Poland’s aviation authorities ULC accuses airlines for illegal practices. Under airport fees they often hide additional payments.

Warsaw (Puls Biznesu) – Poland’s aviation authorities ULC accuses airlines for illegal practices. Under airport fees they often hide additional payments.

In many cases, the carriers cover in this way costs of offered services, including fuel fee or fare fee. Information for passenger is not exact. Flight for PLN 1 may amount to PLN 300 (EUR 76.2) with all additional fees, Adam Borkowski, ULC spokesman said.

ULC has asked competition authorities UOKiK to view this case.

UOKiK has already heard about those practices.

Many passengers come to us and complain that they have been cheated by carriers, Malgorzata Cieloch from UOKiK said.

On September 21st, ULC told carriers about its suspicions. Then, it sent a letter to each airline. The airlines do not feel guilty.

This problem does not concern us. The passenger sees exactly what he pays for when he books the ticket, Tomasz Kulakowski from Ryanair said.

This problem concerns mainly low cost airlines. We enumerate in detail all fees, Leszek Chorzewski, LOT spokesman said.

Our clients know exactly what they are paying for, how high the airport fees, the fuel fee, etc. are. Therefore we are glad that ULC has started investigation, Thorsten Bohg, general director of Lufthansa unit in Poland commented.

(PLN 1 = EUR 0.254)

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Podpis: APA - Austria Presse Agentur

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